Contact us

How to reach TreelineLocal

The fastest way to contact us is through our get matched form. Tell us what kind of tree job you have, where the tree is, and the best way to reach you.

You can contact us if:
- You need help figuring out whether you likely need removal, trimming, stump grinding, or storm cleanup
- You want to be matched with licensed and insured tree-care companies in your area
- You want to understand what details matter before you ask for estimates
- English is not your first language and you want a simpler, clearer starting point

What TreelineLocal is: a free service that helps homeowners understand tree-work basics and connect with local companies.

What TreelineLocal is not: we are not a tree company, arborist, contractor, or emergency responder. We do not climb trees, remove trees, trim limbs, operate equipment, diagnose structural failure, or give legal or electrical advice.

If your situation is urgent because a tree is on or near a power line, do not wait for a match. Stay back, keep others away, and call the utility company and 911 first. For more safety basics, read storm damage tree safety.

What we can help you with

Homeowners contact us for a few common reasons.

1. You are not sure what service you need
A dead tree, cracked limb, root problem, blocked driveway, or old stump can all sound simple at first. The right service depends on the tree, the risk, and access to the work area. We can help you start in the right category, such as tree removal or pruning.

2. You want to compare real estimates
Tree-work prices vary a lot. A small backyard tree may cost much less than a large oak hanging over a roof. Typical ranges are just estimates, not quotes. Real pricing depends on the size and species of the tree, its location and access, hazards, debris haul-away, and your area.

3. You want to avoid getting burned
Tree work is high-risk work. Always hire licensed and insured companies, and verify the license and insurance yourself, including liability and workers' compensation. Prefer an ISA-certified arborist for assessments, especially if the tree may be hazardous.

4. You need a starting point after a storm
After storms, some crews do good work, but some door-knockers push fast cash deals and ask for full payment up front. Be careful. Get the scope and price in writing before work starts, and never pay the full amount up front.

If you want help knowing what to check before hiring, our guide to vet a tree company can help.

What to send us so we can help faster

You do not need to know every tree term. Simple details are enough.

Please include:
- Your name and best phone number or email
- Property address or ZIP code
- What happened: leaning tree, broken limb, dead tree, stump, roots, storm damage, routine pruning
- Where the tree is: front yard, backyard, fence line, over roof, near driveway, close to a power line
- Whether access is tight: narrow gate, steep hill, locked yard, no truck access
- A few clear photos, if you have them

Helpful extra details:
- Rough tree height if you know it
- Tree species if you know it
- Whether the tree already fell
- Whether debris haul-away is needed
- Whether you think the tree may be protected by local rules

Please send only job and contact details. Do not send bank account numbers, card details, Social Security numbers, or other sensitive records.

If your city or county has rules for protected, heritage, or street trees, permits may be required before some work. That is common with larger removals and certain species. Ask the company you are considering what local permit rules may apply, and verify with your local authority if needed.

What happens after you contact us

We keep this simple.

1. You tell us about the job
Use the form and give the basic details.

2. We try to match you with local companies
Participating tree companies pay a flat fee to be included. Matching is free to you as the homeowner.

3. You speak with the companies
Ask whether they are licensed and insured. Ask for proof. Confirm liability insurance and workers' compensation. If the job involves a risky tree, ask whether an ISA-certified arborist will assess it.

4. You compare written estimates
Get the scope, cleanup, debris haul-away, stump work, and timing in writing. Make sure the estimate says exactly what is included.

5. You choose who to hire
You are in control. You compare estimates, you choose who to hire, and you hold the final payment until the agreed work is done.

For typical price ranges before you start comparing, see costs.

When not to wait for a match

Some situations are too dangerous for email or routine scheduling.

Call the utility company and 911 first if:
- A tree or large limb is down on or touching a power line
- A tree is leaning into a power line
- Sparking, arcing, or burning is present
- The tree has blocked the road and created immediate danger

Stay back. Keep children, pets, and neighbors away. Do not touch the tree, the line, puddles nearby, or anything the line may be energizing.

For non-power-line hazards, it still makes sense to move carefully. A cracked trunk, heaving soil near the roots, or a hanging limb can become a serious problem fast. If you are trying to judge the risk level, review signs of a hazardous tree.